Our Value

Pre-Sales support

  • Needs assessments
  • Solution design
  • POCs
  • Demos
Shifra team consists of technology experts with in-depth product knowledge, who are able to provide a high level of pre-sales support including demonstrations, POCs, solution designs, needs assessment and accompany our partners from the initial request until successful completion of the project.

Shifra helps its partners with identifying particular needs and technical requirements, along with technical recommendations to develop optimal and cost effective solutions. We thrive on tackling the most complex problems and helping our customers resolve them using our world class technology.

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Post-Sales support

  • Professional services
  • On-site deployment & site survey
  • Training
  • On-site technical support
Post-Sales support is core in retaining customers and keeping them satisfied and loyal. With this understanding, we strive to secure the highest level of after sales support to our reseller partners and end users. Along with the comprehensive professional services we provide, Shifra organizes highly customized sales and certification trainings driven by our qualified professionals with domain expertise across MEA region.

Our Level 1 & 2 support experts provide in-depth technical support along with advanced methods of troubleshooting and analysis for every project we run.

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  • Events & Roadshows
  • PR & Lead Generation
  • Workshops & Webinars
Marketing is a vital function for our organization, Shifra strive to help its reseller and vendor partners develop better relationships with their customers and improve market reach within the region. Shifra’s marketing efforts focus primarily on lead generation campaigns, building and implementing brand awareness programs, driving PR campaigns and organizing industry leading events across the Middle East to showcase our portfolio of offerings. To find out more about past and upcoming events, please visit the events section

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